AI

The Problem I’m Trying to Solve I’ve been coding with AI agents for as long as they’ve been generally available, and I keep running into the same bottleneck: me. Every time Claude generates code, I need to review it. Every time it completes a feature, I need to verify it actually works. Every time it runs tests, I need to check if the failures are real bugs or hallucinations. I’m the human in the loop, and I’m slowing everything down. ...

What does it look like to build AI agents that actually empower people’s lives, not just “augment” them? For HealthShare Technology Solutions, I wanted to build an AI agent that non-technical users can actually use to take the hassle out of their health care cost sharing plan. In this post I’ll describe the guiding principles and design decisions that made Alice not just possible, but empowering to everyday users. The guiding principles I used in building Alice come down to four key words: ...