In contracting hourly for Neighbor Solutions, I’ve been enjoying working with AI to build unstructured data import and a Retrieval Augmented Generation (RAG) pipeline.
Neighbor Solutions is a brand new CRM built to enable organizations to better care for our unhoused neighbors and those in need. It features a frontend app built using the Astro javascript framework that displays a local map with all available resources for homeless people. The backend built using Ruby on Rails also provides case notes, interaction tracking, automation, and other tools for service providers to more effectively care for those who come through their doors. Finally, a closed-loop referral solution enables metrics for defining success by the ultimate outcome of a case, not just by number of services provided.
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